# The Ritz\-Carlton

## Quick Facts

- **Category:** Hotels
- **Rating:** 2.0/5 (1 reviews)
- **Phone:** (949) 240-2000
- **Website:** http://www.ritzcarlton.com/en/Properties/LagunaNiguel/Default.htm
- **Status:** Open

## Hours of Operation

| Day | Hours |
|-----|-------|
| Monday | 9:00 AM - 5:00 PM |
| Tuesday | 9:00 AM - 5:00 PM |
| Wednesday | 9:00 AM - 5:00 PM |
| Thursday | 9:00 AM - 5:00 PM |
| Friday | 9:00 AM - 5:00 PM |
| Saturday | 9:00 AM - 5:00 PM |
| Sunday | 9:00 AM - 5:00 PM |


## Location

1 Ritz Carlton Dr
Dana Point, CA 92629

[View on Google Maps](https://maps.google.com/?q=33.47548,-117.717834)

## Reviews (1 total)

**oscarowen** - 2/5
> Service was terrible.  Food is OK.  You pay for the view....one in which we did not receive.   After asking for a table by the window when I made the reservation, we were seated at a table away from the window.  I requested to move up to a seat by the window that was empty and was told 3 other parties had requested a window seat.  The table sat empty for 15 minutes.  A couple was seated next to us(away from the window) and when they voiced wanting to move up to the view, they were escorted right away to the better table.  Furthermore, a couple next to us had an infant that didn't make a peep the entire time.  Yet, the hostess was standing on the tier above their seat, making the statement, "now we don't want him to make any noise".  Very unprofessional.  I know anyone with children would never make that comment.  We did stay at the Ritz for an entire week, and the rest of the staff was superb.

*3/9/2010 via Direct*

## Additional Information

### Categories

Hotels, Meeting & Event Planning Services, Wedding Planning & Consultants

### Payment Methods

amex, master card, visa, diners club, check, debit, discover, cash

### Contact

- **Phone:** (949) 240-2000
- **Email:** madelyn.abbott@ritzcarlton.com

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*Data provided by Ezoma Business Citations*