{"ezoma_uuid":"d142e4ab-da78-5fb9-ada0-ac232b914658","name":"Pudong Trans USA, Inc.","address1":"9660 Flair Dr","address2":"","city":"El Monte","state":"CA","zip":"91731","phone":"(626) 258-0546","extra_phone":"","categories":[{"code":"8004610","name":"Container Freight Service"},{"code":"8009080","name":"Freight Forwarding"}],"primary_category":"Container Freight Service","business_closed":"","website_address":"http://law-r.com","email":"","hours":{"FRIDAY":"0900-1800","MONDAY":"0900-1800","SUNDAY":"","TUESDAY":"0900-1800","SATURDAY":"","THURSDAY":"0900-1800","WEDNESDAY":"0900-1800"},"holiday_hours":{},"payments_accepted":"diners club, travelers checks, all major credit cards, check, debit, discover, visa, insurance, amex, mastercard, carte blanche, company card, jcb, financing available, paypal","latitude":"34.07192","longitude":"-118.05859","reviews_requested_at":null,"overall_score":null,"subscription_tier":"free","last_verified_at":null,"auxiliary_r2_key":null,"selected_categories":null,"media":null,"blogs":null,"review_count":2,"average_rating":1,"website_scraped_at":null,"door_pin":null,"prompts":null,"reviews":[{"author_name":"logistics101","review_text":"WARNING - ****Do not ship with Pudong*****I have done my due diligence. They markup local trucking around 150% in the LA area. They choose to markup everything including a simple pier pass that should have a fixed cost (the cost was 50 they charged 70). They do not leverage their huge company to pass on good prices to their customers. They simply use their leverage as a large company to stuff their own wallets.Their service is terrible. When I tried to ask them about their practices they stopped responding to my emails and I have a feeling they put my email on a block list.One of their representatives simply said \"we do not want your business\" after I questioned their business practices.Like the previous person said they hold your shipment hostage, requesting fees that technically do not have to be paid until some time after shipment.","rating":1,"date_published":"2018-07-09"},{"author_name":"Barbara W.","review_text":"I called on two separate occasions and spoke with customer representative named Ting from the El Monte location. Ting was very rude and impolite. She had a lot of attitude and spoke in a very angry tone. The bill of lading copy I had on hand did not have the container number. I was asking for the arrival notice and provided the bill of lading number. Ting was hesitant to help me look up the information because I did not have the container number on my bill of lading copy even though I told her my name and the company I was calling from. She questioned whether the shipment was even for my company, but then proceeded to provide the container number after I disclosed the content of the shipment to her, to which she replied, \"I know.\" I was only trying to verify the shipment. She spoke to me in a condescending manner because I did not have the container number available. I also wanted to make sure that she had the correct contact information for when the arrival notice does arrive. She told me she had the address and the fax number. I let her know that our fax machine wasn't working so I provided her my email address. She was curt throughout and I cannot stress her lack of hospitality and customer service enough. I will never use your forwarding service again.","rating":1,"date_published":"2018-07-09"}]}