# Pudong Trans USA, Inc\.

## Quick Facts

- **Category:** Container Freight Service
- **Rating:** 1.0/5 (2 reviews)
- **Phone:** (626) 258-0546
- **Website:** http://law-r.com
- **Status:** Open

## Hours of Operation

| Day | Hours |
|-----|-------|
| Monday | 9:00 AM - 6:00 PM |
| Tuesday | 9:00 AM - 6:00 PM |
| Wednesday | 9:00 AM - 6:00 PM |
| Thursday | 9:00 AM - 6:00 PM |
| Friday | 9:00 AM - 6:00 PM |
| Saturday | Not available |
| Sunday | Not available |


## Location

9660 Flair Dr
El Monte, CA 91731

[View on Google Maps](https://maps.google.com/?q=34.07192,-118.05859)

## Reviews (2 total)

**logistics101** - 1/5
> WARNING - ****Do not ship with Pudong*****I have done my due diligence. They markup local trucking around 150% in the LA area. They choose to markup everything including a simple pier pass that should have a fixed cost (the cost was 50 they charged 70). They do not leverage their huge company to pass on good prices to their customers. They simply use their leverage as a large company to stuff their own wallets.Their service is terrible. When I tried to ask them about their practices they stopped responding to my emails and I have a feeling they put my email on a block list.One of their representatives simply said "we do not want your business" after I questioned their business practices.Like the previous person said they hold your shipment hostage, requesting fees that technically do not have to be paid until some time after shipment.

*7/9/2018 via Direct*

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**Barbara W\.** - 1/5
> I called on two separate occasions and spoke with customer representative named Ting from the El Monte location. Ting was very rude and impolite. She had a lot of attitude and spoke in a very angry tone. The bill of lading copy I had on hand did not have the container number. I was asking for the arrival notice and provided the bill of lading number. Ting was hesitant to help me look up the information because I did not have the container number on my bill of lading copy even though I told her my name and the company I was calling from. She questioned whether the shipment was even for my company, but then proceeded to provide the container number after I disclosed the content of the shipment to her, to which she replied, "I know." I was only trying to verify the shipment. She spoke to me in a condescending manner because I did not have the container number available. I also wanted to make sure that she had the correct contact information for when the arrival notice does arrive. She told me she had the address and the fax number. I let her know that our fax machine wasn't working so I provided her my email address. She was curt throughout and I cannot stress her lack of hospitality and customer service enough. I will never use your forwarding service again.

*7/9/2018 via Direct*

## Additional Information

### Categories

Container Freight Service, Freight Forwarding

### Payment Methods

diners club, travelers checks, all major credit cards, check, debit, discover, visa, insurance, amex, mastercard, carte blanche, company card, jcb, financing available, paypal

### Contact

- **Phone:** (626) 258-0546

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*Data provided by Ezoma Business Citations*