{"ezoma_uuid":"97be8c77-8817-5c79-b8ac-4d1b601efd74","name":"Dr. Randolph Brown","address1":"11226 Gold Express Dr Ste 202","address2":"","city":"Gold River","state":"CA","zip":"95670","phone":"(916) 229-8467","extra_phone":"","categories":[{"code":"8003674","name":"Optometrists"},{"code":"8002151","name":"Optical Goods"},{"code":"8009631","name":"Opticians"}],"primary_category":"Optometrists","business_closed":"","website_address":"http://www.drrandybrown.com","email":"","hours":{"FRIDAY":"0800-1700","MONDAY":"0800-1700","SUNDAY":"","TUESDAY":"0800-1700","SATURDAY":"0800-1400","THURSDAY":"0800-1700","WEDNESDAY":"0800-1700"},"holiday_hours":{},"payments_accepted":"amex, visa, mastercard","latitude":"38.62304","longitude":"-121.26427","reviews_requested_at":null,"overall_score":null,"subscription_tier":"free","last_verified_at":null,"auxiliary_r2_key":null,"selected_categories":null,"media":null,"blogs":null,"review_count":5,"average_rating":3.4,"website_scraped_at":null,"door_pin":null,"prompts":null,"reviews":[{"author_name":"mamajon","review_text":"I have never seen such an uncomfortable staff. Seems like nobody is on speaking terms. Dr Brown interrupts the sales girls like he thinks they are stupid! They had one real person work there for a short time, I knew she would quit. I did get to tell her how glad I was they finally got a person I could talk to and trust. Guess I need a new office, but they won't tell me where she went. Anyone remember the lady they had last spring and summer? Do you know where she went?","rating":1,"date_published":"2011-06-05"},{"author_name":"r.hirsch10","review_text":"I recently had an ocular emergency and Dr. Brown was able to see me immediately. Because of his knowledge and expertise, a potentially serious condition was averted. I highly recommend Dr. Brown and have the utmost confidence in his care.","rating":5,"date_published":"2009-27-07"},{"author_name":"geogrea1","review_text":"I have been a patient with Dr. Brown for over 10 years now. His staff is very knowledgeable and kind. My visits have always been great and he makes me feel very comfortable and answers any questions i have. I highly recommend him to anyone.","rating":5,"date_published":"2009-27-07"},{"author_name":"boysinblue1","review_text":"I would just like to say the level of service at Dr. Browns is unmatched and very professional. I would reconmind his service to anyone seeking eyecare.","rating":5,"date_published":"2009-27-07"},{"author_name":"california1200","review_text":"I was a patient of Doctor Brown’s for about six months. I that time I had an examination, purchased glasses and had my glasses worked on. With each visit the customer service that I received progressively got worse until I vowed to never go back. Leading up to my final decision were several misunderstandings with billing and insurance issues accompanied by general rudeness from the staff. But, the final incident was when I picked my glasses up and asked for the case that I had dropped them off in. The Optical Manager said that she did not have it and proceeded to yell at me and accuse me of lying about having a case while at the same time slamming stuff around on her desk. Her co-workers appeared to be absolutely mortified and tried their hardest not to make eye contact with her. I was shocked and left speechless. Never in my life have I been screamed at and accused of lying in my doctor’s office.Bottom line is, if you are okay with horrendous customer service, billing mistakes and you like being yelled at, this is the doctor for you!","rating":1,"date_published":"2008-20-08"}]}