{"ezoma_uuid":"1f973705-231a-5077-8fef-138bafefc575","name":"Bell Maurice A Inc","address1":"4100 Long Beach Blvd Ste 200","address2":"","city":"Long Beach","state":"CA","zip":"90807","phone":"(562) 981-2355","extra_phone":"","categories":[{"code":"8015956","name":"Physicians & Surgeons"},{"code":"8005816","name":"Physicians & Surgeons, Family Medicine & General Practice"},{"code":"8004364","name":"Physicians & Surgeons, Internal Medicine"},{"code":"8010536","name":"Physicians & Surgeons, Osteopathic Manipulative Treatment"}],"primary_category":"Physicians & Surgeons","business_closed":"","website_address":"https://drmobell.com/contact-us","email":"","hours":{"FRIDAY":"0900-1200","MONDAY":"1400-1700","SUNDAY":"","TUESDAY":"1400-1700","SATURDAY":"","THURSDAY":"1400-1700","WEDNESDAY":"1400-1700"},"holiday_hours":{},"payments_accepted":"master card, visa","latitude":"33.832348","longitude":"-118.18918","reviews_requested_at":null,"overall_score":null,"subscription_tier":"free","last_verified_at":null,"auxiliary_r2_key":null,"selected_categories":null,"media":null,"blogs":null,"review_count":1,"average_rating":1,"website_scraped_at":null,"door_pin":null,"prompts":null,"reviews":[{"author_name":"David M.","review_text":"To: Dr. Maurice A. Bell       4100 Long Beach Blvd       Long Beach, Ca. 90807From: David Mc GeeRe: Poor Customer ServiceDear Dr. Maurice A. Bell,It is unfortunate that I that I find it necessary to write you this letter regarding the poor customer service and erroneous billing errors provided by your billing office. I have called your office and billing department many times to correct the billing error that was made by your billing office. As I have stated on several occasion to your billing office my insurance company (Humana) was billed incorrectly for services provided to my son, wife, and myself. I was told that the billing error made would be corrected and that my account would be zeroed out. Instead, I have received numerous invoices stating that I owe your office and that I would be sent to a collections agent. I was billed due to your office using the wrong CPT codes. Your billing department should have billed my insurance company an annual wellness visit instead of a follow-up office visit. When I brought this error up to your office and billing department I was told that the CPT code(s) would be corrected and resubmitted to my insurance company. In lieu of the conversations that I have had with your front office staff and billing department I am still receiving invoices threating to send me to collections.   I have even spoken with you about this problem and instead of it getting the problem resolve, you took a negative attitude and told me you would finally correct your office billing error and for me and my family to find a new doctor.Once again, your office was wrong for submitting incorrect CPT codes to my insurance company and you should take full responsibility for their actions. I was hung up on by your staff and disrespect by you and your staff members. I realize that professionalize starts at the top. I expected a much higher level of service from your office and I quite disappointed. Sincerely,David Mc Gee","rating":1,"date_published":"2018-18-06"}]}