# Mystic KOI Water Gardens

## Quick Facts

- **Category:** Fountains Garden, Display, Etc
- **Rating:** 3.0/5 (2 reviews)
- **Phone:** (909) 920-3767
- **Status:** Open

## Hours of Operation

| Day | Hours |
|-----|-------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 12:00 AM - 12:00 AM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | 11:30 AM - 4:00 PM |


## Location

1250 W Arrow Hwy
Upland, CA 91786

[View on Google Maps](https://maps.google.com/?q=34.09953,-117.67159)

## Reviews (2 total)

**Mark L\.** - 5/5
> Been purchasing products from them for close to 10 years now. Have never had any issues, always helpful

*5/1/2015 via Direct*

---

**hope\.durbin** - 1/5
> I called Mystic Koi & Water Gardens to get advice on a pond I had built in my front yard.  They referred me to one of their pond specialists who I paid $85 to come out to my home and tell me what I needed to do to fix my pond and how much it would cost.  The guy was very knowledgeable and told me I need to buy a more expensive liner from the shop.  He measured my pond and gave me the measurements and price it would cost about $450.  A few weeks later I put the money together and go to the Mystic Koi shop and ask for the materials he had listed, but instead of costing $450 it was over $650.  I called the pond specialist right away to find out what was going.  He said he made a mistake, but he would pay for the whole thing and asked to talk to Ryan the person working the register.  I hand him the phone and he says okay.  After he hangs up I tell Ryan that I don’t want to take advantage of anyone and will pay $450.  Ryan goes on to berate me and call me names and say I am d00chebag and am taking advantage of the pond specialist.  He then tells me it is going to be $490.  I told him I was willing to pay $450.  He said that is the tax.  At this point I am tired of being insulted and being treated poorly.  I came in with a budget in mind based on the expert opinion of the person they referred to me.  Instead of honoring the price, they insulted me in front of my 4 and 8 year old children.  In the end I walked out hands empty.  The whole experience was very unprofessional and frustrating!  To go to a specialty shop like this for their expertise, but instead I got misinformation and foul language.  I hope your experience is better than mine!

*Invalid Date via Direct*

## Additional Information

### Categories

Fountains Garden, Display, Etc, Building Specialties, Fishing Charters & Parties, Fishing Lakes & Ponds, Lake & Pond Construction, Nurseries-Plants & Trees, Ponds & Pond Supplies, Ponds, Lakes & Water Gardens Construction, Tropical Fish, Water Gardens

### Payment Methods

check, cash, all major credit cards

### Contact

- **Phone:** (909) 920-3767
- **Email:** info@mystickoi.com

---
*Data provided by Ezoma Business Citations*