Privacy Policy

1. Introduction

Ezoma ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you use our website and services at ezoma.com.

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information You Provide

We collect information you voluntarily provide when using our Service, including:

• Account Information: Name, email address, and password when you create an account
• Business Information: Business name, address, phone number, hours, categories, descriptions, and other listing details you submit
• Communications: Messages, feedback, and support requests you send to us
• Payment Information: Billing details when you purchase a subscription (processed by our payment provider)

Information Collected Automatically

When you use our Service, we automatically collect certain information, including:

• Usage Data: Pages visited, features used, and actions taken within the Service
• Device Information: Browser type, operating system, and device identifiers
• Log Data: IP address, access times, and referring URLs

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Display your business information in our directory
• Sync your business data with third-party directories and platforms
• Process transactions and send related information
• Respond to your comments, questions, and support requests
• Send service-related announcements and updates
• Analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues or fraud

4. Information Sharing

We may share your information in the following circumstances:

• Directory Display: Business listing information you submit is displayed publicly in our directory to help customers discover your business
• Third-Party Directories: When you use our sync features, we share your business information with platforms like Google Business Profile, Yelp, and other directories
• Service Providers: We work with trusted third parties who assist in operating our Service (e.g., hosting, analytics, payment processing)
• Legal Requirements: We may disclose information if required by law or to protect our rights, safety, or property

We do not sell your personal information to third parties.

5. Cookies and Analytics

We use cookies and similar technologies to enhance your experience and gather usage data. This includes:

• Essential Cookies: Required for the Service to function properly
• Analytics: We use Google Analytics to understand how visitors interact with our website

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our Service.

To opt out of Google Analytics, you can install the Google Analytics Opt-out Browser Add-on.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide our Service. We may also retain information as required by law or for legitimate business purposes such as resolving disputes and enforcing our agreements.

When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where retention is required by law.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at support@ezoma.com.

9. California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights:

• Right to Know: You can request information about the categories and specific pieces of personal information we have collected
• Right to Delete: You can request deletion of your personal information, subject to certain exceptions
• Right to Opt-Out: You can opt out of the "sale" of personal information. Note: We do not sell personal information
• Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To submit a request, contact us at support@ezoma.com. We may need to verify your identity before processing your request.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: